Building a community around the assist.
As Community Manager I owned the voice and vision for @CliffPaul on Twitter throughout the 2012-2014 NBA season. Taking a fun TV script and turning it into a real cultural flash point within NBA fandom. Rooting the content strategy in State Farmβs core brand value βhelpβ by focusing on the assist.
Client
State Farm
Team
Translation
Role
Social Media Mana
Impact
Cannes Lions Shortlist, 25% increase in policy inquiries