Building a community around the assist.

As Community Manager I owned the voice and vision for @CliffPaul on Twitter throughout the 2012-2014 NBA season. Taking a fun TV script and turning it into a real cultural flash point within NBA fandom. Rooting the content strategy in State Farm’s core brand value β€œhelp” by focusing on the assist.

Client
State Farm

Team
Translation

Role
Social Media Mana

Impact
Cannes Lions Shortlist, 25% increase in policy inquiries